- 2 × Cheeseburger 1 600.00
- 1 × Fries 350.00
Support and warranty
Support and warranty
A 12-month software warranty, phone and WhatsApp support from EURL TECHPOS, and a reseller network across the country.
One queue for every counter: dine-in orders numbered #0001, kiosk orders #K0001 and online orders #N0001 all land in the same queue under one numbering scheme.
How to reach us
- Phone and WhatsApp: +213 698 98 25 25, in French and Arabic.
- Email: contact@frestopos.com.
- Through the reseller who installed your system.
What the warranty covers
Twelve months of software warranty on the licensed system: corrections, signed updates, and help with configuration. Hardware — printers, drawers, displays and scanners — is covered by its own manufacturer warranty.
Before you call
- Say which terminal you are on: the Server machine or a client.
- Have the exact wording of the message on screen.
- Note whether printing, the kitchen display or online orders are affected.
Updates and backups
Updates are signed and applied automatically, and Fresto takes a backup before every one of them. You can also schedule your own backups to a single .fbk file and restore them on another machine.
What support does not cover
Internet outages at your premises, third-party hardware faults, and anything that depends on the optional frestopos.com connection while that connection is unavailable.
See it on your own menu.
Book a demo and we will run your dishes, your printers and your Arabic receipt through the system — not a sample restaurant.